SiteHive
  1. Support
  2. SiteHive Enviro: set up your site
  3. Add and manage users
Updated: 30 September 2026

Add and manage users

Manage who can see your site on the Settings > Users page. It lists everyone with access to the site in SiteHive Enviro, and it is where you invite new users so your team, consultants and client can be part of the project.

Settings page on the Users tab: the SiteHive HQ Users list with first name, last name and email columns, and the + Invite User button at top right

Invite a new user

The + Invite User button

  1. Go to Settings and open the Users tab.

  2. Click + Invite User.

  3. Enter the email address of the person you want to add and click Send invite.

  4. A green message at the bottom of the screen confirms the invitation has been sent.

  5. The invited user then opens the email and signs up to access SiteHive.

Settings, Users tab, with the + Invite User button highlighted at the right of the Users list
Invite User window with an Email address field and a Send invite button

💡 Invite links are valid for one week. If an invite has expired, send a new one.

What the invited user sees

A new user gets an email from SiteHive saying they have been invited.

The invite as it arrives in an inbox: the sender is SiteHive and the subject line reads You've been invited by Eloise Watson to join SiteHive Office

Ask invited users to check their spam folder for the invite email, especially if their business has strict spam filtering.

The email has an Accept Invite button and a link. Either lets them add their details and create their account, and once they have logged in they have instant access to SiteHive.

It is a good idea to remind new users to bookmark SiteHive in their browser, or to install the web app on their phone, so it is easy to find.

Below is the sign-up sequence.

The sign-up flow: the SiteHive site invite email, the Welcome to SiteHive page, and the login page

If their email address already has access to SiteHive, they get an email asking them to Accept Invite so the new site is added to their portfolio.

The invite email for an existing user: the sender is SiteHive and the subject line reads You've been invited by Eloise Watson to join SiteHive Office
The Accept Invite email: You've been invited to join site SiteHive HQ, an Accept Invite button, and a link to copy into the browser if the button does not work

Who can see what

Access is set site by site. A user sees only the sites they have been invited to, and everyone listed on the Users page has access to the site and can view and edit content in Site Details. Someone who works across several projects is invited to each site and sees them all on the Portfolio page.

To give a stakeholder a simple, high-level view without full access to the software, use a Stakeholder View (SiteHive Enviro Pro).

For how access is controlled and where your data is stored, see Data governance and IT security.

If someone has left the project and should no longer see the site, contact your Regional Success Manager or support@sitehive.com and we will remove their access.

What's next

Your first login to SiteHive Enviro (the tour for a new user: Dashboard, Reporting and Settings)

Set up rules and notifications (who gets told when a threshold is exceeded)

Check your site details and records (keeping the user list current as the project runs)

v1.12.0