Clean and inspect your devices
A SiteHive Hexanode needs no scheduled servicing, but a site is a dusty, windy place. A short inspection on each visit, and a wipe of the solar panel, keeps the data clean and the battery charged. Aim for every visit, at least monthly, and after a storm.
Before you touch anything
Do not rotate the device. Direction of Arrival depends on the orientation set in SiteHive Enviro. If you must move or turn it, update the orientation afterwards with Device actions.
Take a photo first. If something is wrong later, the before picture is the evidence.
Solar panel and battery
Wipe dust, bird droppings and debris off the panel.
Check it still faces north and nothing has grown or been stacked in front of it.
On a lead-acid setup read the controller: green under Sun and Bat is good; red under Battery means the battery needs more sun or a replacement.
Check the battery level in the Power tab of the Manage window when you are back at a screen. Avoid ever running a battery flat; deep discharges shorten its life.
Cables and mounting
Every connector firmly seated: battery cable at both ends, load cable into the device, solar cable into the controller.
Cables tied so they cannot pull on the device or chafe on an edge.
Bracket screws tight, the stand stable, spikes still embedded, an adhesive base plate still bonded.
The antenna, where the device has one, fully extended and undamaged.
The device
Noise: the microphone windshield intact, dry and free of mud or cobwebs. A damaged or soaked windshield changes the readings.
Dust: the inlet clear of debris and insects, and the small temperature and humidity vent unobstructed.
Cameras: lenses clean. The images confirm orientation and explain events, and a dirty lens gives you neither.
Weather: the sensors clear of leaves and debris, and the device still level.
Editor's note (remove before publishing): confirm with the product team what may be cleaned and how (windshield foam, dust inlet, camera lenses, weather sensors), and anything that must not be touched. Add the approved method to each line above.
Photograph and log it
One photo of each deployment per visit, attached to a Daily note tagged to the Monitoring Point. Note anything you fixed. When a certificate is due or a device needs a swap, the record of its condition is already there.
What's next
Check your devices are online and healthy (the two-minute dashboard check)
Keep devices powered through winter (when the sun is short and the batteries work hardest)
Assured calibration and certificates (when a device is due to come back)